Understand Today.
Build Tomorrow.
Spa · Wellness · Hospitality · Beyond
We work alongside owners and operators, starting from their situation, to decide, design, transform and strengthen.
18 years
building and operating healthcare practices in France.
1998 — 2016 · Paris and Normandy
13 years
developing and operating spas, a beach club and a beach concession in Florida.
2014 — today · South Beach and Hallandale Beach
No ready-made answer.
HEED starts from your reality, and grows the future.
Expertises
Five environments where HEED has particular depth.
Hotel & Resort Spas
The spa and the property, working as one guest experience.
Beach Clubs & Beach Operations
Premium hospitality in an outdoor, public and changing environment.
Salon & Beauty
Concept, client experience, teams and performance, as one system.
How we help
Five ways to help, used only when your situation calls for them. Never a fixed path.
The HEED Method
One HEED, different ways.
HEED Consulting
Understands your reality and guides its transformation.
HEED Custom Operating System
Turns that understanding into your own way of operating, every day.
HEED Academy
Develops the people who make it live and last.
Each can be chosen on its own. Each starts by understanding your business.
How it starts
How it starts.
1
Tell us about your situation
In your own words. This first step is free.
2
Answer a few follow-up questions
Prepared for your situation only.
3
Meet David on a video call
Then we share what we have understood and, if a Mission is justified, propose its scope, deliverables, duration and fee. You decide.
About HEED
HEED Consulting was founded by David Neddam, a physiotherapist turned spa and beach club operator, who has run the kind of businesses HEED now advises.
Based in Miami. Working with clients in the United States and internationally, in English and French. Missions are conducted remotely by default, on site when the project requires it.
Every Mission begins with your situation, in your own words.
This first step is free.