Start a conversation

Tell us about your situation

In your own words. This first step is free.

You don’t need to know everything or attach any documents. Describe what you understand today.

You can write “I don’t know yet” whenever an answer is unclear.

Your answers are kept exactly as you write them.

Start a conversation (EN)

New HEED client / Existing HEED client

New HEED client

Existing HEED client

HEED Client Number

You do not need to know everything or attach any documents at this stage. Describe what you understand today. HEED will then determine what truly deserves to be explored further.

Q1. What brings you to HEED today?

Q2. If this situation evolved the way you would like, what would be genuinely different?

Q3. What is working well today that you absolutely want to preserve?

Q4. What have you already tried or put in place, and what have you observed?

Q5. In this situation, what seems clear to you today, and what is much less clear?

What is clear

What is much less clear

Q6. Is there anything you would particularly like us to understand about your situation?

Q7. Are there currently one or more important decisions that you are considering or need to make in connection with this situation? If so, which ones?

Q8. Does this request concern something that already exists, something you are considering creating or redefining, a change you are considering, a change that has already been decided, or several of these situations? Simply explain in your own words.

Q9. Which people, teams, activities, or parts of your organization are mainly concerned today?

Q10. How long has this situation existed or been under consideration? Has it changed recently, and is there an important deadline to take into account?

Q11. What budget has your organization planned, or would it be willing to consider, for the work that is genuinely required?

HEED's fees are determined by the professional work actually required, including the scope, complexity, scale, the people involved, the analyses or observations needed, the duration, and the deliverables. When a Mission is justified, HEED Missions start at USD 7,000, excluding travel and any external expertise.

Q11. What budget has your organization planned, or would it be willing to consider, for the work that is genuinely required?

Budget not yet defined

From … USD to … USD

I prefer to discuss it during our first conversation

From

USD

Any additional details regarding the budget, its approval, or its constraints

What happens next.

We read your answers carefully.

We send you a few follow-up questions, prepared for your situation only. Please return them at least 48 hours before our call.

Meet David on a video call, within ten business days.

Then we share what we have understood and, if a Mission is justified, propose its scope, deliverables, duration and fee. You decide.

This first step can lead to a Mission, to a different direction, or to the conclusion that no intervention is needed.